Articles tagged with #support
Camera Troubleshooting
CamerasStep-by-step guide to troubleshooting common camera issues including offline cameras, recording problems, authentication errors, and network connectivity
Service Level Agreement
GeneralTetherX support channels, response times, and service level commitments
Support Access
GeneralControl whether your security integrator and TetherX support can view cameras and make changes to your system
Partner Programme
IntegratorsJoin the TetherX partner programme - four tiers with increasing discounts, support, and benefits
Emergency Console Login
TetherBoxesGain emergency command-line access to a TetherBox for manual network configuration and troubleshooting