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Cloud Backup Setup

Cloud backup stores your footage in TetherX's secure data centres, protecting it against theft, fire, flood, and equipment failure. Even if your TetherBox is stolen or destroyed, your evidence remains accessible.

Why Cloud Backup?

Checking Backup Status

Go to Admin → Cameras to see the backup status of all cameras.

The Subscriptions column shows:

Enabling Cloud Backup

Step 1: Open Camera Settings

1. Go to Admin → Cameras

1. Click on the camera name to open its details
2. Scroll to the bottom and click Edit

Step 2: Open the Cloud Storage Tab

1. Select the Cloud Storage tab
2. Toggle "Would you like to store footage from this camera in the cloud?" to ON

Step 3: Configure Your Plan

Choose between Cloud (preset options) or Customise (fine-tune each setting).

Step 1: How many days storage?

Select the retention period (how long footage is kept in the cloud). Options range from 5 days to 365+ days. Longer retention costs more but ensures footage is available for delayed incident reports.

Step 2: What would you like to store?

Choose what gets uploaded:

Step 3: What resolution?

Select the cloud recording resolution. Higher resolution means more detail but higher costs:

• 720p (1 Megapixel) - Good for general coverage
• 1080p (2 Megapixels) - Standard for most installations
• 4K (8 Megapixels) - Maximum detail for critical cameras

Step 4: Where would you like to store?

Choose where you would like cloud recording to be stored. Available regions include UK, EU, and others depending on your account.

Step 4: Review and Subscribe

The Plan Summary shows your selections and monthly cost.

Click Update Plan to activate cloud backup. Billing begins immediately and footage starts uploading within minutes.

Estimating Costs

Use the Quote Tool to calculate costs and bandwidth requirements before committing. The tool shows:

• Monthly price per camera
• Upload amount (GB/month) - data transferred
• Upload speed (Mbit/s) - minimum bandwidth needed

How Cloud Sync Works

Once enabled:

1. New recordings upload automatically as they're captured
2. During Internet outages, local recording continues and syncs when connectivity returns
3. Flagged events are prioritised for upload
4. Cloud footage is accessible from anywhere via the TetherX platform

Managing Subscriptions

To change or cancel cloud backup:

1. Go to Admin → Cameras
2. Click the camera name → Edit → Cloud Storage tab
3. Adjust settings and click Update Plan, or toggle off to cancel

Related Articles

• Quote Tool - Calculate costs and bandwidth requirements
• Service Subscription Billing - Understanding the billing cycle
• TetherBox Recording Capacity - Local storage planning
• Events - Accessing and downloading footage